12/03/2015

Top 5 Brands who are smashing social media

Over the past few years big brands have become more reliant on social media than ever before. As we love all things digital, we know how important social media can be for your marketing campaigns so we have compiled what we believe are the Top 5 Brands Who Are Smashing Social Media

#5 Amazon

During the Christmas period Amazon used Snapchat to their full advantage by sending 10 second clips of their flash sales before Black Friday and their busiest shopping period. It was a great effort to boost their mobile sales and definitely worked. Amazon customers ordered more than five toys per second using their mobile devices.

#4 Oreo

Now we know Oreo aren’t renowned for their use of social media. However during the Super Bowl, there was a black out to which led to millions of social media users going into a frenzy, Oreo took full advantage of the power cut and released a campaign “Don’t worry. You can still dunk in the dark”. The campaign went viral immediately, including business posts blogging on how clever and fast thinking their campaign was.

#3 Adidas

Adidas are a brand who always have a new and innovative sportswear campaign. But during the London tube strikes, they took their social media campaigning to a new level. Their boost London campaign involved getting inhabitants of London to post their picture and tag #boostLondon to show they ran or walked to work instead of being delayed by the lack of transport.

#2 Dove

The Dove ‘real beauty’ campaign has been around for a while, but it still thrives on their social media. The campaign is mainly via YouTube and involved women describing themselves to an FBI sketch artist, then another person describing them to the same artist. It was to show that women are their own worst beauty critics and to make women feel empowered. As you can imagine women all over loved the campaign which is probably why it is still so successful today.

#1 Tesco Mobile

I think everybody knew that Tesco Mobile would be the winner as their social media campaigns are proving more effective than ever, especially their twitter account. Tesco mobile is regularly shunned as being “uncool” with the youth. So they have targeted the youth through their hilarious ‘banter’ over their twitter account. From dissing the users who insults with witty comebacks, to provoking o2 into  a rap battle, their twitter account followers just soars higher every day, and now so do their sales.

Although all of our examples are large brands with massive exposure. There is no reason you can’t make the most out of your social media. The key thing to take away from this article is not how many followers each of the brands have, it is how each brand has seen an opportunity arise, and either they or their marketing agency have been innovative enough to take the opportunity to social media and gain astonishing results from this. If you would like any help with your social media or marketing just give us a call.

12/01/2015

Loyalty or lies?

After doing some research… A recurring question has arisen that really got me thinking.

Is there such thing as brand loyalty?

When looking at brands who have once been thriving and reputable, but are now bust, it really provokes me into thinking is there such thing as brand loyalty. Even slight misjudgements and errors from businesses can result in them losing any customer “loyalty” and create customer outrage instead. Even worse so, brands can have the same loyal customers for years, but as soon as they don’t fulfil their needs, or stay competitively priced, customers will ditch the brand quicker than Katie Price can dump her latest baby-daddy.

So how can you try and prevent losing your customers?

At 22 we are professionals when it comes to marketing, and we know what your customers want. We have come up with a few tips to help you build customer loyalty, but if you would like to find out our more visit us on one of the following

TIP 1:Don't get overconfident. Just because you're customers love what you're offering now, ensure you keep up to date with what you're customers want and how you can develop and excel further. You are never too established for substantial market research 

TIP 2: Keep up to date with your competitors. We are all about standing out from the crowd, so see what you're competitors are doing and analyse what they are doing well, and what they aren't and use this to your advantage 

TIP 3: Stay personable with your customers. Don't always go on the hunt for more sales, engage the ones you have and make them feel appreciated for this will lead to repeat service which can be more beneficial than new sales at times.

TIP 4: Stay true to your values, the reason customers have chosen you, is because they like what you have to offer. If you change your opinions and values regularly customers will lose trust in you and look elsewhere.

14/12/2014

Merry marketing!

Most people like spending time with their families at Christmas, we do too, but one of our favourite times at Christmas is waiting to see what our favourite brands have in store for their Christmas marketing campaigns.

Take a look at what some of the big brands are doing this Christmas to win the nation's hearts.

John Lewis- everybody loves John Lewis at Christmas, their warm, fuzzy campaigns know exactly how to get people obsessed. This year involved the loveable Monty the Penguin and his human friend Sam, @MontythePenguin had over 34,000 followers on Twitter and was humanized through his tweets about his daily life giving him his own social presence, before launching their range of Monty merchandise.

Marks & Spencers - Another campaign that knows how to use Christmas spirit to its full advantage. The “two fairies” campaign used by M&S has not only been trending due to its wonderful TV advertisement, it has become a twitter phenomenon through its use of competitions and blog posts from the fairies, involving them sending a range of beauty and food products as Christmas gifts.

Coca Cola- Probably THE most famous Christmas campaign, the Coca Cola advert is always released earlier than most competing brands, meaning it leaves viewers thinking ‘yes! it must be nearly time for Christmas’ every cold November. This year their social strategy involved creating a Christmas jumper on their website and posting it to their social media account to get votes so that they could in fact win the real version of their custom made Christmas jumper.

Just because you don’t have the exposure or the budget to product such a mass campaign, ask yourself, What campaigns are you running to excel your business this Christmas?

If you need any help with your marketing ideas, just give one of us a call.

22/05/2014

Marketing Campaign Fails!

People try and create innovative marketing solutions on a regular basis to boost their sales and brand awareness. However many businesses fail to realise that market research is just as important as the overall execution.

We have compiled a list of what we believe are the top 5 biggest marketing failures.

#5 Vitaminwater their marketing failure came when they launched their marketing campaign based on the idea of playing off Canada’s bilingualism by jumbling English and French words on the bottle caps of Vitaminwater. Everything ran smoothly until the phrase “you retard” happened to appear on the lid of a young woman’s drink, a young woman who happened to have a half-sister with cerebral palsy.

#4 Jagermeister due to being a brand targeted at young party go-ers, Jagermeister decided to sponsor a rather large pool party featuring plenty of the bottles in the hands of the guests. To add to the “vibe” they wanted to create a cool mist coming from the water so they decided to add liquid nitrogen to the water. A little market research would have told them that when the substance is mixed with chlorine, it produces are harmful toxin. Safe to say the pool was cleared in no time.

#3 Mcdonalds this is probably the biggest brand to make such a big marketing mistake. Despite the success of McDonalds’ previous campaigns, they decided to launch marketing specifically to the Big Mac. The campaign pictured a dark background with a very distressed woman crying into her hands with the text ‘You are not alone.’ Followed with the much smaller print ‘Millions of people love the Big Mac too’. Now obviously making a joke of mental illness/abuse never goes down well, no matter how established your brand is.

#2 Dr Pepper Now this case is more of a social media fail, but marketing none the less. When the Guns and Roses announced their album Chinese Democracy in 1994, it still hadn’t been launched by 2008. Dr Pepper took an opportunity to portray themselves as cool music-lovers by stating if the album is released by the end of the year they will give a free can of Dr Pepper to every single American. Less than eight months later the album was released and Dr Pepper did not have the means to provide so many free products, or a way of claiming them. They hastily launched a website which crashed immediately. FAIL.

#1 Hoover This is by far the biggest marketing fail of all time as you probably know. Hoover was carrying a large surplus stock of vacuum cleaners and needed to sell them immediately to free up space. They launched an offer where if customers spent more than £100 on products they would win free airline tickets, first round Europe, then expanded to USA. Customer responses overwhelmed the company and Hoover had not anticipated the chaos that was to come.

At 22, we know how important it is to create a marketing campaign that not only gives you brand awareness, but is researched and executed in a professional manner that creates no back lash, or fiascos… Simply a brilliant marketing campaign.

15/04/2014

Digital vs Print

The debate between which is a better advertising tool, digital or print, has been ongoing. Loving all things digital you’d think we’d biased but we’re not.

Previous research revealed that advertising impact can be just as powerful on a tablet as in print advertisement, but both must carry over the look and feel of the original news brand.

The pleasure and intensity of reading is fairly the same in both formats but it is more likely to portray ideas and originality in a digital format whereas print is recognised more for credibility.

One of the biggest factors that should play part in whether you advertise online or in print is the fact digital readers are more likely to interact with the ads, clicking through to another action to experience further content.

Online ads really can get the message across to your potential customers, offering the opportunity to interact with more information, and increase the likeliness of consumers purchasing your services. However readers who consume both print and online are more aware of the advertisements, and consequently have a better brand recall.

At 22 we believe you should be proactive in how you get your message across. Using a variety of advertisement means to suit your target audience is key. Sending out a copy of the same content both digitally and in print format, or even just with a printable download can increase effectiveness depending on who you are trying to reach.

01/03/2014

PropertyStream

We are ambitious and always looking towards innovation to drive our business forward and provide a quality service. As the business expands, 22 Group are growing their team of dedicated and skilled staff, scouring the local talent.

We are strong believers that in order to grow, you have to look to the future. Having worked with numerous property companies such asEweMove.com and Knight Frank, we saw the opportunity to use the experience and the technology we had developed to expand our business.

The "traditional" image of an estate agency is being well and truly diluted, following a change in customer needs during the last downturn in the economy.

It was this issue and demand from estate agents in their varied forms and structures, which led to the design of PropertyStream. Created in consultation with some of the country’s leading estate agencies, PropertyStream is flexible enough to be adapted to individual agencies’ needs and structures.

PropertyStream has all the features estate agents need to run a modern estate agency. And helps set them apart with award winning creative website design and marketing.

Launched in March 2014 following a targeted multifaceted marketing campaign, there has already been an overwhelmingly positive response.

One problem we noticed from our initial market research was that no one is listening to Estate Agents nothing services them completely.

To ensure we’re always pushing ourselves we have invested in a continual market research campaign talking to agents across the country about their problems and what we can do to fix them.

02/12/2013

Working to make EweMove.com best in show

Having successfully designed the website and distinctive brand-style for Ewemove.com, the UK’s first choice selling and lettings agent, we faced a new challenge. Their offer of special business relationships was being promoted at the highly competitive National Franchise Show in the Birmingham NEC. So the 22 team created a stand that would definitely stand out. We matched this with an attention-grabbing Customer Brochure, Franchise pack, Facebook App and an upgrade of their website. Altogether it ensured that Ewemove.com was a showstopper.

Robin Arnold, 22's Creative Director, comments: "Working with such a forward thinking company is both inspiring and enjoyable. We have helped build the brand and it is incredibly rewarding to see the team’s creative and technical work being showcased on a National level."

Glenn Ackroyd, co-owner of Ewemove.com adds: "22's amazing stand design, 'hot off the press' customer brochure and Franchise prospectus oozed credibility and professionalism. And the results speak for themselves. Ewemove.com achieved five times more expressions of interest than we’d been told to expect."

Glenn Ackroyd, EweMove.com – Halifax

14/08/2013

Letting agency welcomes their fresh new look

Top North West Lettings Agency McDonald Property has opened their doors to a bright new brand refresh applied with taste and skill by Manchester-based design agency 22.

The new branding combines vivid friendly colours and homely images to evoke the welcoming service that McDonald provide to their tenants and landlords. It has been successfully applied to the website, marketing materials, and within the agency’s two offices in Blackpool and Cleveleys.

Robin Arnold, 22 creative director, says: “We felt that the lettings agency sector was awash with brands that were stuffy and old fashioned, and it was important to create something friendly, memorable and contemporary. After all, even if you are renting a property, it is still very much your home. Things like an inviting sofa, a pair of fluffy slippers, family picture frames and your pet cat convey feelings of homeliness, security and a sense of belonging.”

The new look follows the acquisition of McDonald by shared ownership specialist RHL, a subsidiary of the Regenda Group, in December last year.

Louise Douglas, Head of communications at the Regenda Group comments: “The new branding by 22 gives a fresh clean image to McDonald and builds on the friendly, knowledgeable and professional service that McDonald is known for.”

15/07/2013

A stylish make-over for an online estate agency site

Self-Sale.com is a very smart idea that needed a very smart website. They are an online estate agency offering a complete service for 0.5% +VAT but 22 gave them 100% in refreshing and refining their unique estate agency website.

We've had a very successful partnership since 2007 when 22 created their brand identity and we've been constantly helping them build their brand ever since. Our new look includes more emphasis in providing valuable property advice to their clients.

Steve Butt, a partner in Self-Sale.com comments: "I can always rely on the guys at 22 to give me total commitment and the most eye-catching site in my market"

Robin Arnold, creative director of 22 says "we're always keen to work with innovative, customer focused companies like Self-Sale.com and we're equally delighted with the end result".

14/07/2013

EweMove.com is sold on 22

When the UK's most innovative property group needed a new website design they naturally first viewed then moved to 22. Having re-branded themselves as EweMove with a distinctive 'sheep' logo they wanted a website that was as cool and witty. We not only gave them a strongly branded fresh 'natural' look (miles away from the traditional, cluttered 'letting agent' style) but we also 'branded' the language. So, 'Ewe could could find a property that was best of breed', 'their service was ewe-nique' and 'they were the best property group - baa none' Robin Arnold, Creative Director of 22 says,"EweMove have been great partners in encouraging us to create a website that's as distinctive and innovative as they are and we're now repeating this style in their promotional literature. They've been baa-rilliant"(see it's catching)

Check the site out www.ewemove.com

06/03/2013

Morrissey & The Smiths by Kevin Cummins.

We have been helping our friends at Manchester photographic with their online marketing for an exhibition of photos of Morrissey and The Smiths by Kevin Cummins.

Manchester photographic is Manchester’s only independent photography school with its own professional school, studios, gallery and conferencing facilities. They work with some of the UK's most respected photographers and hold regular exhibitions of their work.

Kevin Cummins is one of the coolest photographers working in the UK. He is probably most famous for his photographs of rock bands including Joy Division, Manic Street Preachers, Sex Pistols, R.E.M., U2, The Smiths, and Oasis. Thursdays exhibition showcases his iconic photos of Morrissey and The Smiths.

The opening night of the exhibition is on Thursday 7th March,  between 6-9pm, Unit 5, Sevendale House, Lever St, Manchester, M11WD. 

The after party is just around the corner at the 'The Northern' pub on Tib street. If you are interested in coming along get in touch with Andy from Manchester Photographic on rsvp@manchesterphotographic.com.

23/02/2013

22 revive Key youth charity brand and website

We are chuffed to bits to announce the launch of the Key youth charity branding and website! Thanks to the team for all of their hard work and thanks to Key for being such a cool client.

We were asked to reinvigorate and refresh the look and feel for the youth charity Key. Their tired brand identity and website didn’t fully represent them as a charity aimed at young people.

Key is an amazing charity that provides housing support to young people up to the age of 25. Offering a variety of services including mediation, support, mentoring and counselling, it was imperative that their target audience could instantly connect with the brand; moreover to actively encourage them to get in touch and not immediately dismiss Key because of their outdated design.

Director of Key, Ursula Patten had a clear vision for the brand: “Key decided to update its identity as although our black and white Key was well designed and had been used for a long time, a number of young people had commented that it was boring and austere."

“We were looking for something to reflect that we are young person focused. We wanted something more colourful and more vibrant. We were delighted with the new logo - it was bright and simple - we felt that it wouldn’t date. This was the starting point for the redesign of the website. The old website was very static and one dimensional and again didn’t reflect Key’s ethos.”

Through clever use of typography we created a modern and engaging logo with subtle reference to the shape of a ‘Key’. The bright colour pallette, angular typography and photos of service users created a distinctive and memorable look that genuinely conveys Key’s message.

Key’s core requirements for the site were to appeal and convey vital information to young people who need help, and to also shout about the great work it is doing in order to fundraise and attract volunteers. These were also fulfilled by developing two clear routes through the site by using compelling graphic design.

Patten and the board of trustees were delighted with the end result and our collaborative approach: “We chose 22 as a number of our trustees had seen previous examples of their work. We were impressed by their professionalism. It helped that the staff put in the time to work with the board of trustees and took them through a number of design options and the thoughts behind them."

“The website design element felt like a two way process with Key’s thoughts and ideas fully incorporated. It is no easy task to build a website that will please all those involved, but 22 have been patient in ensuring that this happens. We are extremely pleased with the result. It doesn’t just look like any other website. It is bright and engaging.”

It was great to work with a charity that gives so much back to the youth community of today, it made this project so much more meaningful. It’s a privilege that our designs and strategic positioning of the brand will help young people to get the assistance that they need.

Manchester

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